1. Acceptance of Terms
By accessing or using Pipi's services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Service
Pipi provides a platform connecting customers with local restaurants and delivery partners in Benin City, Edo State, Nigeria.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when using our services
- Maintain the security of your account credentials
- Use the service only for lawful purposes
- Pay all fees associated with your orders
- Not misuse or interfere with the service
4. Orders and Payments
All orders placed through Pipi are subject to acceptance. Prices are subject to change without notice. Payment must be completed at the time of order unless cash on delivery is selected.
5. Delivery
Delivery times are estimates and may vary based on location, traffic, and other factors. Pipi is not liable for delays beyond our control.
6. Cancellations and Refunds
Orders may be cancelled within a reasonable time before preparation begins. Refunds are processed according to our refund policy.
7. Limitation of Liability
To the fullest extent permitted by law, Pipi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of the modified terms.
9. Contact Us
If you have questions about these Terms, please contact us at legal@pipi.com
Last updated: April 2, 2026