1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Location data when you use our services
- Device and usage information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders and updates
- Improve our services and user experience
- Personalize your experience on Pipi
- Prevent fraud and ensure security
3. Information Sharing
We share your information with restaurants, delivery partners, and service providers as necessary to fulfill your orders. We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and serve relevant content. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes.
9. Contact Us
For privacy-related questions, please contact us at privacy@pipi.com
Last updated: April 2, 2026